Privacy Policy

Information We Collect

When you join SYO or use our platform, we may collect:

• Personal Information: Name, phone number, email, age, gender, ward of residence
• Programme Data: Application details, business plans, progress reports
• Usage Data: How you interact with our platform to improve your experience
• Communication Data: Messages with mentors and support staff

How We Use Your Information

• Process programme applications and track your progress
• Connect you with mentors and support resources
• Send important updates about events and opportunities
• Improve our programmes based on aggregate data
• Report impact to stakeholders (always anonymized)

Your Rights

As a member, you have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request deletion of your account and data
• Opt-out: Unsubscribe from non-essential communications
• Data Portability: Export your data in a standard format

Data Security

We use industry-standard security measures including encryption, secure servers, and access controls to protect your information. Our platform is hosted on secure infrastructure with regular security audits.

Data Sharing

We do NOT:

• Sell your personal information to third parties
• Share your data for advertising purposes
• Provide individual data to political parties or campaigns

We MAY share anonymized, aggregate data with:

• Donors and partners to demonstrate programme impact
• Government agencies for policy advocacy (never individual data)
• Researchers studying youth empowerment (with ethics approval)

Cookies & Tracking

We use essential cookies to keep you logged in and remember your preferences. We do not use third-party advertising trackers. Analytics are anonymized.

Changes to This Policy

We may update this policy as our services evolve. Significant changes will be communicated via email and platform notifications.